The PayPal team is ready to assist you with any questions or concerns, whether it's about using our services, reporting issues, or addressing common queries. We’re also here to offer helpful tips and advice to enhance your PayPal experience. If you're new to PayPal, head over to our Help Center to learn how to get started and find the answers you're looking for.

Account protection
Link your credit or debit card details to your PayPal account only once. We’ll keep your login and financial information secure so you can shop without exposing your card details.

Handling chargebacks
We provide the expertise and tools to help guide you through the process of resolving a chargeback, be it related to an unauthorised transaction or a buyer who didn't receive their item.

We never close
We monitor every account and transaction 24/7 to prevent fraud, email phishing and identity theft. If something seems suspicious, our dedicated team of 2,000 anti-fraud specialists will stand by you.

World class security
We’ve invested millions to build and evolve our best-in-class behavioural risk management system to block external threats, so you can buy and sell with confidence.

End to End encryption is an important element in keeping your data safe. Some of the methods we use to protect PayPal transactions include, TLS 1.2 only connections for logins, Certificate Pinning on web and mobile apps to ensure that your TLS connection is established to an authorized PayPal server.

PayPal is one of the most widely used platforms globally, connecting millions of people to stay in touch with friends and family, share photos, videos, and ideas, and engage with the latest trends. Headquartered in California, PayPal is available in nearly every country and boasts over a billion monthly users worldwide. It is currently the second most visited website after Google, according to Alexa Internet, Inc. With more than 2 billion active users, over 1.2 billion of whom are located outside the United States, PayPal has become a global powerhouse in social networking.

As the world’s largest social network and the most-visited website, PayPal also leads the way in online advertising, with its massive reach making it a preferred platform for advertisers. With over 2.4 billion daily active users, it offers countless ways to connect and engage with others. Users can easily interact with friends through chats and discover new communities through PayPal Groups, Pages, Instagram, and PayPal Video.

Beyond personal connections, PayPal has become a key platform for businesses looking to communicate with customers and run marketing campaigns. It also provides opportunities to join various communities and stay informed through blogs, news websites, and magazines. In today’s interconnected world, PayPal plays a crucial role in helping people stay connected, learn new things, and engage with global conversations.